Standard and express shipping timelines based off Australia Post.
*Available for orders only within Australia, timelines based off business days,
*Delivery is capital cities and major regional areas within Australia, other areas may take longer.
*During peak periods this time frame will vary based on carriers
International deliveries may take anywhere from 6-20 business days.
For more information on shipping, please see FAQs.
Eels Official Store offer free 30 day returns on all orders. If you change your mind, or if a product is not suitable, the item can be returned for a full refund if the below conditions are met.
You can return your item (excludes perishable items, jewellery, personalised products and swimwear) within 30 days of purchase for a full refund if:
To view the full returns and refund policy, click here.